Negotiations sometimes may be unpleasant. Managers worry that they may not have the right skills to go head-to-head with someone and not get what they deserve, or that they may damage their relationship with others in the process. They fear that the negotiation will escalate into hard bargaining or a heated debate. But negotiations need not be stressful. This module helps participants to work with their counterpart to get what both of them want in a productive and positive way.