Effective business communication
Effective communication is about more than just exchanging information. It’s about understanding the emotions and intentions behind the information. Effective communication can deepen connections with others, build greater trust and respect, and improve team work, problem solving, and overall social and emotional health. This module helps the participants to understand the process of communication and the ways to master communication skills by focusing on the important aspects.
Key Takeaways
- Building confidence to communicate in an articulated manner
- Building relationship and trust with effective communication
- Rectifying commonly committed mistakes
- Developing the art of good listening
- Understanding the importance of non verbal communication
- Knowing techniques for effective interpersonal communication
- Building ability to give effective feedback
- Conducting successful meetings